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Delivery & Shipping


Your item(s) can be shipped to you directly by the designers or by DO TWIST, therefore shipping times can vary and your order may arrive in multiple packages. However, with our shipping rates, you benefit from our flat rates for orders from more than 2 designers and any number of items irrespective from your geographical location.
 
ITEMS VALUE NUMBER OF DESIGNERS STANDARD SHIPPING EXPRESS
UP TO €24,99  FROM ANY DESIGNER €5 €20
€25 - €249,99  FROM 1 DESIGNER €5 €30
   FROM 2 OR MORE DESIGNERS €10 €40
OVER €250  ANY NUMBER OF DESIGNERS FREE €30

​STANDARD SHIPPING:
From the local post office of the origin of the designers, with tracking number.
Estimated delivery time: 5 -15 days depending on location. Feel free to contact us for a more accurate estimation based on your location.

STANDARD SHIPPING FOR ALL ORDERS BETWEEN CYPRUS AND GREECE:
From Geniki Taxydromiki courier or ELTA Courier.
Estimated delivery time: 2 - 4 days.

EXPRESS SHIPPING:
DHL delivery. Estimated delivery time: 2 - 5 days depending on location.

IMPORTANT NOTE FOR TAX & DUTIES
Subject to your delivery address, different taxation rules and additional charges may apply. Import duties might need to be paid upon receipt of the products. We have no power to control these charges and we will be unable to advise on their amount. You will be responsible for payment of any such import duties and taxes that are not included. Please contact your local customs office for further information and a “landed cost estimate” before placing your order. For any questions with regards to from where your product is being shipped, you can contact us at hello@dotwist.com.

You should expect all products to be shipped to you from an EU location, except item(s) from the following designers:
Dasha Ozerianko - Ukraine
Saturday morning – Hong Kong.
Tali Handmade - Manila, Philippines.
Angela Valentine - USA

For any further questions, we'll be happy to assist you. Just email us at hello@dotwist.com .
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